Tusculum College is seeking qualified applicants for the position of Financial Aid Support Coordinator. This position is responsible for all financial aid administrative tasks including, but not limited to, analyzing eligibility, awarding, file verification preparation, document tracking, ISIR review, file organization and auditing, and all other non-counseling financial aid tasks. The Support Coordinator will compile data for and assist with various federal and state reconciliation and/or certification efforts, processing of origination and disbursement records, daily imports and exports, as well as troubleshooting to provide resolution to rejected records. Works in a proactive manner and utilizes problem-solving skills to promote accurate and timely processing of aid while maintaining mandatory compliance with internal policies, as well as, state and federal guidelines and laws. Provides the necessary counseling support to students and their families on how to cover the costs for a Tusculum College education, including all sources of assistance and the delivery system for financial aid. This is a full time position supportive of enrollment growth for traditional aged and adult students on the Greeneville campus, and three approved off-site locations in Kingsport, Knoxville, and Morristown. This position requires attention to detail, mathematical aptitude, and strong coordination and communication with various offices including the Business Office, Registrar, and Athletics. Applicants must have a genuine commitment to providing excellent customer service, be a team player and the ability and willingness to travel to each of the off-sites for student outreach events. Some evening and weekend work will be required as needed.
QUALIFICATIONS & REQUIREMENTS:
Bachelor Degree is preferred; however, an equivalent combination of education, experience or training in financial aid or higher education can be substituted for the bachelor’s degree. Applicants must possess effective interpersonal, oral, listening, and written communication skills; an outgoing personality; the ability to work independently and as part of a team; a flexible attitude; professionalism, customer service skills, a willingness to travel, work evenings and weekends as needed. This comprehensive position requires experience coordinating multiple projects, a strong work ethic and excellent time management skills to be successful. Extensive knowledge of databases, Microsoft Office, and analytical and problem solving skills are also required.
HOW TO APPLY:
Send a cover letter and current résumé to Tusculum College, Human Resources, Attn: Financial Aid Support Coordinator Search, P.O. Box 5093 Greeneville, TN 37743, or email materials to: email@example.com
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States.