Administrative Assistant SSS ARCHES – Knoxville

Posted: 12/15/2021


Tusculum University is seeking applications for the position of Administrative Assistant in Student Support Services (SSS) TRIO program at the Knoxville, TN, office site on the Pellissippi State Community College campus.

The Administrative Assistant works with the SSS TRIO program staff for the purpose of providing administrative and clerical support to the ARCHES program, a federally-funded grant program for first-generation, low-income students in the Adult and Online Studies program at Tusculum University. This role assists in recruitment, communication efforts, and social media outreach to students in the program. The Administrative Assistant will maintain student records and database and track the program budget in compliance with federal regulations.

The ideal candidate will have a proven track record in office management and have experience working with people, especially a diverse student population. The candidate is motivated to problem solve and contribute new ideas to support student retention and graduation. This position reports to the Associate Director of SSS ARCHES.

This position will remain open until filled.


• High school diploma (Associate’s or Bachelor’s degree preferred);
• Experience in data management, office management, and demonstrated computer literacy;
• Proficiency in Microsoft Office applications, including Microsoft Excel and Word;
• Strong analytical and organizational management skills, ability to prioritize work;
• Excellent interpersonal communication skills, including in oral, written, and electronic forms;
• Ability to work effectively with staff members across multiple departments, as well as with students of all social, economic, and cultural backgrounds;
• Knowledge and understanding of first-generation and low-income student barriers, with a focus on empathy and inclusion;
• Demonstrated ability to multitask; and
• Ability to solve problems quickly and completely

Only online applications will be accepted. Send a cover letter, CV, copies of transcripts, the names & contact information of 3-5 references, and Tusculum University application (This form can be located at the top of the web page electronically to Attn: Administrative Assistant SSS ARCHES