BILLING & REFUNDS

Tusculum University billing and refund policies and information. For complete policy information, please see the Tusculum Catalog.

 

STATEMENT OF STUDENT ACCOUNTS

Statements and receipts can be requested through the Business Office. Students are responsible for the communication of billing information to all parties involved. A statement of the student’s account can also be reviewed real time on the student’s Colleague Self – Service Portal.

CONFIDENTIALITY POLICY

Once a student is enrolled at Tusculum University, information will be provided about their rights to privacy. If the student wishes to authorize others such as parents, spouses, etc., to be eligible to receive any personal information such as student account information, then it is recommended that the student complete a FERPA-TISHE form (below). The FERPA-TISHE form is an Amendment to the Family Education Rights and Privacy Act (FERPA) that allows the student to list individuals they authorize to receive their personal information.

 

STUDENT ACCOUNT INFORMATION

  • The Business Office is open Monday – Friday from 8:00 am to 5:00 pm and located on the first floor of McCormick Hall on the Greeneville campus.
  • ALL STUDENTS must complete all financial aid documentation and processes prior to being approved to move into campus housing and/or before being allowed to participate in extracurricular activities, which may occur before the first day of classes (such as athletic practices, games, resident assistants, graduate assistants, clubs, organizations, etc.).
  • Payment of charges are due on the first day of classes each semester and are payable in full unless a student has established a payment plan and has made their first payment.
  • Any outstanding balance after financial aid is considered, is payable in full on the first day of classes. Students who fail to make payment in full, or who are past due on a payment plan, will not be permitted to participate in extracurricular activities.
  • Accepted forms of payment are Cash, Check, E-Check, Money orders, Visa, MasterCard, Discover & American Express. There is a 3% service fee for using a credit or debit card and a $0.50 charge for using E-Checks. These fees cover the cost to the University for making credit, debit and E-check payments available.
  • Credit card payments and E-checks can be made online through the student’s self-service online portal. Student accounts are viewable live in the portal. Students are responsible for checking this information regularly.
  • For a full list of tuition, fees and policies, please visit tusculum.edu to review the 2023-2024 University Catalog.
  • Please check your student email REGULARLY for updates and information from the Business Office.

DROPPING A COURSE – TUITION REFUND POLICY

There will NOT be a tuition adjustment for dropping a course AFTER the drop date. Students will be charged IN FULL for dropping or withdrawing from a course after the drop date.

WITHDRAWAL FROM UNIVERSITY – TUITION, ROOM & BOARD REFUND POLICY

TRADITIONAL STUDENTS:  For Traditional students who formally withdraws from the University, the semester’s tuition will be refunded in accordance with the following schedule:

  • A full tuition refund will be granted if a student officially withdraws prior to the start of the academic semester (room and board charges will be pro-rated based on usage).
  • A $500 tuition charge will be assessed if a student starts attending and officially withdraws prior to or on the official census date of the academic semester. Room and board (meals) charges will be prorated up to the official withdrawal date.
  • A 25% semester tuition charge will be assessed if a student officially withdraws after the census date and prior to eighteen (18) calendar days from the start of the academic semester. Room, board (meals) and course fees are non-refundable after the census date has passed.
  • A request for tuition refunds will not be considered if a student officially withdraws after eighteen (18) calendar days has passed from the start of the academic semester.

No refund will be granted to a student suspended or expelled for disciplinary reasons.

For an active student who drops below the enrollment status on which financial aid was awarded, grants and/or aid will be reduced and may cause a balance on the student’s account.

ADULT & ONLINE STUDENTS (AOS) 7-WEEK SESSIONS:  For AOS students who formally withdraws from the University, the semester’s tuition will be refunded in accordance with the following schedule:

  • A full tuition refund will be granted if a student officially withdraws prior to the start of the academic semester.
  • A $500 tuition charge will be assessed if a student starts attending Session One (1) and officially withdraws prior to the Session One (1) census date.
  • No refund in tuition charges will be granted for Session One (1) if a student officially withdraws after the Session One (1) census date. If the withdrawal is prior to the start of Session Two (2), Session Two tuition will be refunded in full.
  • A $500 tuition charge will be assessed if a student starts attending Session Two (2) of a semester and officially withdraws prior to the Session Two (2) census dates. All of Session One (1) charges will remain billed in full.
  • A request for tuition refunds will not be considered if a student officially withdrawals after Session Two (2) census date has passed.

No refund will be granted to a student suspended or expelled for disciplinary reasons.

For an active student who drops below the enrollment status on which financial aid was awarded, grants and/or aid will be reduced and may cause a balance on the student’s account.

Please visit the Tusculum University Catalog for census dates.