BILLING & REFUNDS

Tusculum University billing and refund policies and information. For complete policy information, please see the Tusculum Catalog.

 

STATEMENT OF STUDENT ACCOUNTS

Statements and receipts can be requested through the Business Office. Students are responsible for the communication of billing information to all parties involved. A statement of the student’s account can also be reviewed real time on the student’s WebAdvisor account (https://my.tusculum.edu/webadvisor).

CONFIDENTIALITY POLICY

Once a student is enrolled at Tusculum University, information will be provided about their rights to privacy. If the student wishes to authorize others such as parents, spouses, etc., to be eligible to receive any personal information such as student account information, then it is recommended that the student complete a FERPA-TISHE form (below). The FERPA-TISHE form is an Amendment to the Family Education Rights and Privacy Act (FERPA) that allows the student to list individuals they authorize to receive their personal information.

 

STUDENT ACCOUNT INFORMATION

  • The Business Office is open Monday-Friday from 8:00 am to 5:00 pm and located on the first floor of McCormick Hall on the Greeneville campus.
  • Charges are due at the beginning of each semester and are payable in full.
  • Accepted forms of payment are cash, check, money orders, Visa, MasterCard, Discover and American Express.
  • Payments can be made on-line through the student’s WebAdvisor account at (https://my.tusculum.edu/webadvisor). There will be no other paper bills mailed for this semester. Student accounts are viewable live in WebAdvisor. Students are responsible for checking this information regularly.
  • Students are responsible for the communication of billing information to all parties involved.
  • Monthly Payment Plans are available and are interest free. Please contact the Business Office for more information.
  • For students who are eligible, credit balance refund checks will not be available until AFTER the drop/add period of each semester has past. Students will be notified via student email by the Business Office regarding the available date of their refund check.

DROPPING A COURSE – TUITION REFUND POLICY

There will NOT be a tuition adjustment for dropping a course AFTER the drop date. Students will be charged IN FULL for dropping or withdrawing from a course after the drop date.

WITHDRAWAL FROM UNIVERSITY – TUITION, ROOM & BOARD REFUND POLICY

TRADITIONAL STUDENTS:  For Traditional students who formally withdraws from the University, the semester’s tuition will be refunded in accordance with the following schedule:

  • A full tuition refund will be granted if a student officially withdraws prior to the start of the academic semester (room and board charges will be pro-rated based on usage).
  • A $500 tuition charge will be assessed if a student starts attending and officially withdraws prior to or on the official census date of the academic semester. No other tuition charges will be assessed. Room and board (meals) charges will be prorated up to the official withdrawal date.
  • A 25% semester tuition charge will be assessed if a student officially withdraws after the official census date and prior to thirty (30) calendar days from the start of the academic semester. Room and board (meals) charges will be prorated up to the official withdrawal date. Course fess are non-refundable after the census date has pasted.
  • A request for tuition, fees, room, and board refunds will not be considered if a student officially withdraws after thirty (30) calendar days has passed from the start of the academic semester.

No refund will be granted to a student suspended or expelled for disciplinary reasons.

For an active student who drops below the enrollment status on which financial aid was awarded, grants and/or aid will be reduced and may cause a balance on the student’s account.

ADULT & ONLINE STUDENTS (AOS) 7-WEEK SESSIONS:  For AOS students who formally withdraws from the University, the semester’s tuition will be refunded in accordance with the following schedule:

  • A full tuition refund will be granted if a student officially withdraws prior to the start of the academic semester.
  • A $500 tuition charge will be assessed if a student starts attending Session One (1) and officially withdraws prior to the Session One (1) census date.
  • No refund in tuition charges will be granted for Session One (1) if a student officially withdraws after the Session One (1) census date. If the withdrawal is prior to the start of Session Two (2), Session Two tuition will be refunded in full.
  • A $500 tuition charge will be assessed if a student starts attending Session Two (2) of a semester and officially withdraws prior to the Session Two (2) census dates. All of Session One (1) charges will remain billed in full.
  • A request for tuition refunds will not be considered if a student officially withdrawals after Session Two (2) census date has passed.

No refund will be granted to a student suspended or expelled for disciplinary reasons.

For an active student who drops below the enrollment status on which financial aid was awarded, grants and/or aid will be reduced and may cause a balance on the student’s account.

The 2019 fall term census date is August 30, 2019 and the 2020 spring term census date is January 24, 2020.
Please visit the Tusculum University Catalog for summer census dates.