FACT SHEET

Promise to Pay Statement

Each student will be required to sign a Promise to Pay Statement.  This statement will be effective for tuition, fees and any other charges that a student may accrue while enrolled at Tusculum University.  A student may NOT charge anything to their student account until the Business Office has received this statement.

Tuition Charges

All Adult and Online Studies undergraduate students will be charged an undergraduate rate regardless of the individual course classification. This includes summer courses. All graduate students will be charged the graduate rate designated for each program regardless of the individual course classification.

How to Make a Payment

  • On-line through WebAdvisor
  • By phone at 423-636-7300 ext. 5061.
  • By mail to: Tusculum Universtiy, PO Box 5100, Greeneville, TN 37745, Attn: Business Office
  • Bring payments to the Business Office at McCormick Hall in Greeneville, between the hours of 8 a.m.-5 p.m. Monday-Friday. Payments are not taken at any other campus location.
  • The University accepts cash, checks, money orders, Visa, MasterCard, American Express, and Discover cards

Adult & Online Studies Payment Schedule

  • Students who are awarded financial assistance under federal, state, institutional, and/or private programs approved by the University may use documentary evidence of such awards as proof of payment. This privilege, however, does not relieve the student from completing payment in full when actual funds are received and a balance remains. Failure to make payments or submit requested documentation in a timely manner will result with your student account being placed on hold. Students who have accounts on hold cannot register for future semesters or receive grades, transcripts, diploma or receipts for reimbursement.
  • FOR NON-FINANCIAL AID STUDENTS, payment for each semester is due in full prior to the start of each semester. Failure to make payment in a timely manner will result with your student account being placed on hold. No student can receive grades, transcripts or receipts for reimbursement if their account is on hold.
  • PAYMENT PLANS are available through the Business Office and require a setup fee. Tusculum University offers highly competitive payment plan options. Tusculum is committed to making a quality education affordable for our students. Our monthly tuition payment plan is intended to help make the costs of higher education manageable for our students and does not incur interest charges, unlike similar payment plan options offered by other comparable higher education institutions. Please contact a Student Account Associate for more details/application or visit our website at www3.tusculum.edu/businessoffice.

Adult & Online Studies Refund Policy

All students who are due a credit balance refund from FSA (Federal Student Aid) funds must be attending Tusculum University courses or have appropriate consortium agreements on file with approval through the Financial Aid Office. Students must be attending classes in the semester that the funds are intended before a refund check from federal student aid will be issued. All funds must be in and applied to the student’s account by the Tuesday prior to the refund check process occurring that week. In addition, any added or dropped courses, and/or withdrawals from the university, will delay the refund process or cancel the refund due to “Return to Title IV Funds” or a recalculation of any aid awarded. Refunds are available for pickup on Friday’s after 1 p.m. in the Business Office on the Greeneville campus only. Students will have real-time student account information available to them on their student Web Advisor portal and will be notified via student email by the Business Office regarding the availability of their credit balance refund check. Students must have a photo ID upon request when picking up a refund check and will be required to sign for the check. Students may request refund checks to be mailed. However, for any refund check not picked up immediately will be mailed out after five business days have passed to the address listed on file. Refund checks will not be released to anyone other than the student unless there is a signed permission slip sent to the Business Office. All students are responsible to pay out-of-pocket for any additional classes or charges that are added to their student account as well as any financial aid adjustments made after a refund has been issued. Please note: Refunds that are generated by a parent PLUS loan will be issued in the parent/borrowers name unless a “Parent Plus Loan Credit Balance and Refund Authorization Form” is completed with the Business Office. For students wishing to have a credit balance from Title IV/FSA funds held on their student accounts, must voluntarily complete an authorization form with the Business Office.

Students Who Receive a Refund Check for a Semester

will not be allowed to make any further charges to their student account (bookstore charges etc.). Students will need to use the refunded amount to pay for any other expenses for that semester. Additional charges made to an account after a refund is issued will cause a hold on the student’s account and will prevent a student from registering for future semesters or receiving grades/transcripts.

Employer Assistance Voucher/Tuition Reimbursement

A student who receives tuition reimbursement from an employer must present a letter from their employer stating the policy for reimbursement and the student’s specific eligibility in the program to the Business Office. All classes must be paid in full before grades and transcripts are released unless the funds are being directly paid to Tusculum University from the employer.

Adult & Online Studies Withdrawal Refund Policy

Full sessions

Adult and Online Studies students who formally withdraw from the University, the semester’s tuition will be refunded in accordance with the following schedule:

  • A full tuition refund will be granted if a student officially withdraws prior to the start of the academic semester.
  • A 75% tuition refund will be granted if a student officially withdraws prior to or on the official census date of the academic semester (14 days, not including Sundays).
  • A request for tuition, room or board refunds will not be considered after the census date has passed. No refund will be granted to a student suspended or expelled for disciplinary reasons. Audit and laboratory fees are refundable only if the student formally withdraws from the college prior to the first class meeting. Other fees are not refundable. Formal withdrawal from the University consists of submission of a written request to withdraw from Tusculum. The withdrawal is effective upon the Universities receipt of the written request to withdraw and upon approval by appropriate administrative offices.

7-week sessions

Adult and Online Studies students who formally withdraw from the University, the semester’s tuition will be refunded in accordance with the following schedule:

  • A full tuition refund will be granted if a student officially withdraws prior to the start of the academic semester.
  • A $500 tuition charge will be assessed if a student starts attending Session One (1) and officially withdraws prior to the Session One (1) census date.
  • No refund in tuition charges will be granted for Session One (1) if a student officially withdraws after the Session One (1) census date. If the withdrawal is prior to the start of Session Two (2), Session Two tuition will be refunded in full.
  • A $500 tuition charge will be assessed if a student starts attending Session Two (2) of a semester and officially withdraws prior to the Session Two (2) census dates. All of Session One (1) charges will remain billed in full.
  • A request for tuition refunds will not be considered if a student officially withdraws after Session Two (2) census date has passed.

No refund will be granted to a student suspended or expelled for disciplinary reasons.

For an active student who drops below the enrollment status on which financial aid was awarded, grants and/or aid will be reduced and may cause a balance on the student’s account.

Statement of Student Accounts

Student account statements and/or receipts can be requested at any time by contacting the Business Office. Statements of accounts can be viewed on WebAdvisor as well.

Tuition, fees, policies and procedures are posted in the university catalog available online at www.tusculum.edu/catalog.

All students will be registered and billed on a semester schedule. Tuition rates will be set annually by the Tusculum University Board of Trustees and are subject to change without notice.

Student Account Contact Information

Please feel free to call, email, or come by and speak to a Student Account Assistant or Associate.